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Is this anyway to operate?

We specialize in assisting technology organizations improve their operating effectiveness and efficiency by:

Making IT easy to consume

Reducing internal complexity

Deploying a system of data gathering, metrics, processes, and reporting to ensure operations are running well

Not Your Typical Consultancy

Make IT Easy, Reduce Complexity, Run the Business Well...

We’ve seen it before…

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Upon the introduction of a large consultancy or a specialty consultancy into an organization, a series of novel tools and technical capabilities were introduced. Attempts were made to establish or modify existing processes that had not been fully embraced by the organization’s IT culture.

 

While polished PowerPoint presentations, marketing materials, meetings, and business lunches were presented, the implementation of these initiatives failed to yield the anticipated outcomes. Despite socializing the project with the organization, securing budget approval, and executing the necessary project, the technologies and processes introduced did not deliver the desired results. The cost incurred in achieving these objectives far surpassed the value derived from the effort.

 

If this scenario resonates with you, as it may given your current situation, please do not hesitate to reach out to us for assistance. We are here to help.

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The Lost Art of IT Operations

Prior to the advent of the 21st century, IT organizations were structured into distinct teams, each with specific responsibilities.

 

  • Application Development teams were responsible for designing and implementing technical functionality that supported the company’s business objectives.

  • System Administration teams managed the technologies necessary to facilitate the smooth operation of the applications.

  • Operations teams developed policies, procedures, and practices to ensure the achievement of desired outcomes.

 

In contemporary times, many organizations prioritize application development, technology administration, and information security. Consequently, operations teams have either been eliminated or relegated to a secondary role. As we progress into the third decade of the 21st century, numerous companies and their IT organizations grapple with delivering consistent and reliable outcomes.

 

Our expertise lies in assisting organizations in defining, organizing, and operating their IT systems and infrastructure. By doing so, we empower organizations to achieve their desired outcomes with enhanced effectiveness and efficiency.

 

With over three and a half decades of experience in IT operations, we have supported some of the most renowned companies and organizations worldwide. Our proven track record demonstrates our ability to deliver operationally effective and efficient IT support and services.

Ready to get to Work?

We are here to help you!  We believe we can help you deliver effective and efficient IT Operations that will have a transformative and positive impact on your organization and how your department delivers value to the organization it servers..

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Feel free to contact us at:

phone: 951-941-5515

address: 2221 Justin Road Ste. 119-269, Flower Mound, TX 75028

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